Frequently Asked Questions
Everything you need to know about your Momcozy experience.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the United States. International shipping times vary by location, generally ranging from 7-15 business days.
What is your return policy for apparel and bras?
We offer a 30-day return policy for most items. Products must be unworn, unwashed, and in their original packaging with tags attached for a full refund.
How do I find the right size for nursing bras?
We provide a detailed size guide on each product page. We recommend measuring your bust and underbust while wearing a non-padded bra to ensure the most accurate fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Afterpay.
Can I change or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can request a change or cancellation within 30 minutes of placement by contacting our support team.
Are Momcozy fabrics safe for sensitive skin?
Yes, our garments are made from high-quality, breathable, and OEKO-TEX certified materials designed to be gentle on both mother and baby's skin.
